# Joe AI — full reference

> Joe AI is a conversational AI agent (a virtual voice-and-messaging assistant) built for real-estate professionals in France and Europe. It answers calls and messages 24/7 across phone, SMS, WhatsApp and email, qualifies leads, books appointments, routes requests to the right person, and sends documents automatically. More than 300 real-estate agencies, property managers (syndics) and property developers use Joe AI.

## Overview
Joe AI ("Joe") is an AI agent that plugs directly into a company's existing telephony and business software. It acts as a dedicated point of contact that is always available. Joe handles both property-management requests (technical and administrative) and commercial enquiries (prospect qualification, appointment booking). It is designed for the specific workflows of syndics, lettings managers, sales agents and rental managers.

## Key facts
- Availability: 24 hours a day, 7 days a week.
- Concurrency: unlimited simultaneous calls, with no queue and no missed communication.
- Channels: inbound and outbound over phone calls, SMS, WhatsApp and email — a single agent across all of them.
- Trusted by: 300+ agencies, syndics and developers.
- Compliance: designed in strict compliance with the GDPR; data hosted in Europe with encryption.

## Capabilities
1. Dedicated 24/7 point of contact — Joe answers every call at any hour with no wait time.
2. Intelligent routing — after identifying the request, Joe transfers the call or emails a ticket to the relevant colleague.
3. Appointment booking — Joe schedules sales appointments or technical interventions directly in your calendars.
4. Continuous learning — Joe improves with each conversation and adapts to the way your teams work.
5. Automated document delivery — Joe generates and sends the documents contacts expect.
6. Multichannel communication — one agent across calls, SMS, WhatsApp and email.

## Segments (who it is for)
- Property management / syndic: Joe becomes the dedicated point of contact for co-owners, available 24/7 for technical and administrative requests. It identifies and diagnoses each request, then handles it or routes it to colleagues.
- Lettings management / gérance: Joe supports owners and tenants, handles everyday requests and technical interventions, follows up administratively, delivers documents, and routes emergencies to the right manager.
- Sales / transaction: Joe welcomes and qualifies prospects 24/7, answers information requests immediately, schedules sales appointments, and passes qualified leads to the sales teams.
- Rentals / location: Joe handles tenant requests, tracks applications and viewings, answers questions on notice periods and documents, and routes to the relevant manager.

## How it works
Deployment takes only a few hours and includes guided onboarding. Three steps:
1. Calibrate your agent — choose the voice, name and tone in a few clicks.
2. Train your agent — feed Joe your business knowledge for accurate, tailored answers.
3. Deploy your agent — receive a new phone number and put Joe live immediately.

## Integrations
Joe interacts with most of the business software real-estate companies already use, including: Apimo, Adlead, Avest, ImmoFacile, Salesforce, HubSpot, SweepBright, Unlatch, Whise, Qeeps, Powimo, Gercop, ICS, Kolimmo, Neoteem and Genius. If a tool is not listed, it can usually still be integrated on request.

## Backing and endorsements
Joe AI is supported by industry and innovation partners including SNPI, UNIS, Bpifrance, Plug and Play and Trampoleen.

## Frequently asked questions
- Is Joe AI compliant with European regulations? Yes — Joe AI is designed in strict compliance with the GDPR, with data hosted in Europe, encryption and guaranteed compliance.
- What happens when several calls come in at once? Joe handles an unlimited number of simultaneous calls, with no queue and no missed communication.
- How is it set up and how long does it take? Deployment takes a few hours, with support throughout onboarding.
- Can my business software be integrated if it is not listed? Yes — Joe integrates with most business software; contact Joe AI to add yours.

## Links
- [Website (French)](https://www.getjoe-ai.com/): main marketing site
- [Website (English)](https://www.getjoe-ai.com/en/): English version of the site
- [Application / log in](https://app.getjoe-ai.com): client login to the Joe AI app